Frequently Asked Questions
Integration Issues
Does ZIM SDK support automatic reconnection mechanism?
How to set and get ZIM SDK log information?
Is it supported to send messages to yourself?
How often does ZIM send heartbeats by default? After how long without receiving a user heartbeat will the backend determine it as timeout?
What is the difference between the onConnectionStateChanged callback and the onRoomStateChanged callback in ZIM SDK? When are they triggered respectively?
What is the difference between the onRoomAttributesUpdated callback and the onRoomAttributesBatchUpdated callback in ZIM SDK? When are they triggered respectively?
When the ZIM server "query user online status" interface returns error code 660200001, how should this be handled?
After users modify their name, avatar, and personal information extension fields through ZIM SDK interface, how to query the modified information?
When using ZIM SDK, after dissolving a group, can I use the GroupID of this group to create a new group?
Why can't ZIM SDK find offline messages in the room?
Is a room destroyed immediately when there are no users in it?
What is the difference between ZIM's login interface and Video Call's loginRoom interface?
Quality Issues
Product Consultation
What solutions does ZEGO provide?
Does In-app Chat support overseas access?
Does ZIM room contain real-time audio and video streams?
How to get the SDK version number?
How to configure domain CNAME?
If a user is in both real-time video and instant messaging rooms at the same time, when leaving the room, should I call the "logoutRoom" interface of Express SDK first, or the "leaveRoom" interface of ZIM SDK?
In the ZIM trial version plan, the default maximum number of rooms that can be created under the same AppID is 20. If 5 are created and then 5 are destroyed, how many more can be created?
How to perform domain ownership verification?
When using the message receipt feature to mark messages as read, why does the unread count in the conversation list not decrease?
Other Issues
How to call server-side API online?
When to use custom messages?
How to restrict messaging only between friends?
How to destroy a room in IM?
How to set message priority more reasonably?
Can a user join multiple rooms?