When using a wildcard domain to apply for an SSL certificate, why does the console prompt that the uploaded certificate does not match the domain when uploading the certificate?
2024-04-03
Products / Plugins:Video Call / Audio Call / Live streaming
Platform / Framework:All
If you receive a prompt that the uploaded SSL certificate does not match the domain when uploading an SSL certificate in the ZEGOCLOUD Console, please check if it complies with the following rules:
- Generally has 1 wildcard
*and starts with*.. For example, *.example.com, *.test.example.com, etc. - Only supports same-level matching, not cross-level matching. For example: a digital certificate bound to the wildcard domain *.example.com supports p1.example.com, but does not support p1.p2.example.com.

