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What is the reason for file transcoding loading failure with error code 2030004?

2022-11-17
Products / Plugins:File sharing
Platform / Framework:iOS / Android / Web

Unable to get the width/height of the current View.

When loading a file, the width and height of the DocsView will be obtained for related settings. If it is not obtained, an error will be reported.

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When logging in to a room on the Web platform, the error "content":"cmd=login, err_code=1000000101, err_message=login liveroom request fail", or "content":"server error=1000000101" appears. What is the reason?

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