How to manage members and roles
Introduction
ZEGOCLOUD supports a multi-account system. You can add accounts of other project members under your account registered with ZEGOCLOUD. Your account serves as the main account, and other accounts are sub-accounts. The main account can grant different permissions to sub-accounts for collaboration.
Quick way of adding sub-accounts
On the homepage of the ZEGOCLOUD Admin Console, you can quickly invite other members to add their accounts as sub-accounts.
- After login, click Invite a member in the upper right corner of the homepage.
- In the Invite a member to co-work with you window that is displayed, add the email addresses of other members (up to 10) in sequence, and click Send an Invitation.
- You can add up to 10 sub-accounts. If you need more sub-accounts, contact ZEGOCLOUD by sending an email to global_support@zegocloud.com.
- Email address is the login credentials of a user; therefore, its uniqueness must be ensured. A registered account cannot be added as a sub-account.
- An invitation email will be sent to the email address corresponding to the sub-account, and a temporary password is provided in the invitation email for login through the login page of the ZEGOCLOUD Admin Console.
The temporary password may impose certain security risks. After login to the ZEGOCLOUD Admin Console using the sub-account, password resetting is suggested.
General way of adding sub-account
- Log in using the main account and click the user avatar in the upper right corner. In the drop-down menu that is displayed, click Users Management.
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In the upper right corner of the User Management page, click + Add User.
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Enter the username and email address of a sub-account and click Add. (The remaining steps are the same as those for a quick way of adding sub-accounts.)
- An invitation email will be sent to the email address corresponding to the sub-account, and a temporary password is provided in the invitation email for login through the login page of the ZEGOCLOUD Admin Console.
Sub-account management
If you have one or more sub-accounts, you can manage the permissions on projects and functions for your sub-accounts.
Permission configuration
The main account can configure project permissions and operation permissions for sub-accounts to assist the main account in managing projects.
In the user list, click Permission Configuration in the Action column of the target sub-account to configure permissions.
Project permission configuration
The main account can set the projects that a sub-account can access by configuring the project permissions for the sub-account.
- In the upper right corner of the Authorized Projects pane, click + Add Project. Select the target projects and click Confirm to add them.
- All projects that can be accessed by the sub-account are displayed in the Authorized Projects pane. You can click X on the right of the project to delete the project.
- Click Save Changes at the bottom to save the permission configurations for the sub-account.
- If you do not want to save the permission configurations for the sub-account, click Cancel at the bottom to go back to the User List page.
Function permission configuration
The main account can set the functions that a sub-account can use by configuring the operation permissions for the sub-account. The following table describes the permissions supported.
| Module | Function | Permission |
|---|---|---|
| Project management |
| Read, Edit |
| Analytics Dashboard | Track the quality of audio and video calls, locate faults, and trace user experience. | Read |
| Billing center | Obtain information for online top-up and transfer to corporate account, and query bills. | Read |
| Package | Purchase packages and query the usage. | Read |
| Operation report | Query the operation data. | Read |
- In the Operation Permission pane, you can select the operation permissions on corresponding modules for a sub-account. You can also deselect operation permissions to revoke the permissions.
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Click Save Changes at the bottom to save the permission configurations for the sub-account.
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If you do not want to save the permission configurations for the sub-account, click Cancel at the bottom to go back to the User List page.
- If a sub-account is configured with the Edit permission on project management, the sub-account can not only edit accessible projects but also create new projects. It can automatically obtain the operation permissions related to the new project.
- All permission configurations for sub-account will take effect only after Save Changes is clicked.
Account edition
Click Edit in the Action column of the target sub-account to edit the name of the sub-account.
Password resetting
Click Reset Password in the Action column of the target sub-account to reset the password. The sub-account will receive an account password resetting email.
Account deletion
Click Delete in the Action column of the target sub-account to delete the sub-account.
