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Innovative Voice Chat Solution

Innovative Voice Chat Solution

Voice chat solution and, more specifically, voice chat room as an online social platform has been around for quite some years. However, it started to gain popularity during the pandemic years. Nowadays, voice chat rooms are popular social, gaming, and live video streaming features. Platforms that have been successful with voice chat rooms include Starmaker, Yalla, and Knoknok, among many others.

ZEGOCLOUD, a leading global real-time communication solutions provider, released a voice chat room solution in 2019. Since then, it has incorporated many updates worth diving into in this article.

Voice Chat Solution Features

ZEGOCLOUD’s voice chat room solution has six modules. It combines voice chat, messaging, and entertainment to provide an immersive user experience.

Interactive voice chat

The solution allows users to talk to each other through voice chat in the virtual chat room as if they were physically in the same room.

Text in-app chat

The solution allows users to send text messages to each other or all users in the same room as a supplement to voice chat.

Voice chat solution

Virtual gifting messages

Allowing users to send virtual gifts to hosts, speakers, or other users, is an essential method for monetization.

Background music and karaoke accompaniment

ZEGOCLOUD’s solution includes a media player module that allows users to play background music in voice chat rooms, including audio files of various formats like MP3 and MP4. People in the virtual room can also add online karaoke to the voice chat room product.

Host and speaker management

A voice chat room has three roles: host, speaker, and listener. The solution allows the room host to invite listeners to be speakers or revoke the speaking permission from speakers, and listeners can request the host to permit them to speak.

ZEGOCLOUD Voice Chat Solution

We believe ZEGOCLOUD’s solution can bring significant benefits to your platform. In particular:

  • A great user experience that makes your app stands out in the competition

ZEGOCLOUD’s state-of-the-art solution represents the highest level in the industry worldwide. It can help your platform join the first-tier club of the market in terms of RTC user experience.

  • Well-defined business-oriented features

ZEGOCLOUD encapsulates business logic into its APIs as building blocks of business process flows, allowing your development team to build business features easily and intuitively by calling a few ZEGOCLOUD APIs.


To deliver these benefits, ZEGOCLOUD has been committed to establishing and maintaining its advantages in the following areas:

1) Crystal-clear and high-fidelity voice chat experience

The issues, such as stutters, delay, noises, and echoes, are caused by various reasons, most notably weak network conditions and the insufficient processing power of many low-end smartphones. ZEGOCLOUD solves these two problems with its advanced voice engine and robust acceleration data network— Massive Serial Data Network (MSDN).

2) Business-oriented API design that makes integration with ZEGOCLOUD easy and fast

ZEGOCLOUD has encapsulated its voice APIs as intuitive building blocks of voice chat rooms. Developers can integrate the APIs into their business system with the least effort and concentrate on their business requirements and product implementation.

Scenario-specific configurations

ZEGOCLOUD’s voice chat room solution offers four audio configurations for various vertical scenarios. Developers can choose the best fit for their business scenario by selecting an audio profile without studying and fine-tuning many low-level parameters.

4) Sophisticated speaker seat management

ZEGOCLOUD implements a sophisticated speaker seat management feature into the voice chat room solution, with the concept of speaker seats and rules for managing speakers and speaker seats. With this feature, the host can invite a participant to a speaker seat, move a speaker to another, mute/unmute a speaker, or remove a speaker from a seat.

5) Advanced technology to reduce bandwidth consumption and save costs on data traffic

The ROI is of utmost importance to ZEGOCLOUD. Therefore, reducing bandwidth consumption using advanced technologies such as Discontinuous Transmissions (DTX) and Voice Activity Detection (VAD) it’s a big time and cost saver.

6) Open audio pre-processing APIs that allow adding custom sound and voice effects

ZEGOCLOUD’s voice chat room solution comes with 3 voice effects: voice changing, 3D spatial audio, and reverb. Also, ZEGOCLOUD has opened up the audio pre-processing APIs for ingesting pre-processed voice data. With this feature, you can add more creative sound effects to deliver an even better and more customized user experience.

Voice chat solution

Voice Chat Use Cases

There are various business scenarios, from gaming to the dating industry. Among them:

– Teaming up in online games

In multiplayer online games, players use real-time voice chat to team up and coordinate with each other to win a game and have a more enjoyable gaming experience.

– Group voice chat on dating apps

Group voice chat is excellent for strangers to warm up and build rapport. Dating apps have proven that breaking the ice in a one-on-one voice chat room is tricky. On the other hand, group voice chat works very well to break the ice in a first meeting.


Voice chat rooms have been proven to be a powerful tool to boost user engagement for various platforms. Live streaming platforms, dating apps, and gaming platforms all use this technology.

If you are building a voice chat product, don’t hesitate to contact us to speak with our voice Chat solution expert for insights.

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