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    Exception Event Error Codes

    2026-03-16

    This document lists the exception event error codes that may be encountered during the operation of real-time speech recognition, along with handling suggestions. For receiving exception event callbacks, please refer to Receiving Callbacks.

    Event CodeEvent NameHandling Suggestion
    1001General errorError that cannot be refined, refer to exception message description
    1004Server VAD detected human speech but speech recognition did not recognize valid textMonitor statistics or ignore
    1201RTC general errorProvide Message to ZEGOCLOUD Technical Support for troubleshooting
    1202RTC room idle exceeds 120 secondsCheck if there are real users in the RTC room
    1204Failed to login to RTC roomProvide Message to ZEGOCLOUD Technical Support for troubleshooting
    1207Failed to pull streamProvide Message to ZEGOCLOUD Technical Support for troubleshooting
    2101Speech recognition general errorProvide Message to ZEGOCLOUD Technical Support for troubleshooting

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