Global Return Codes
2026-03-20
After calling the Digital Human API server API, the server will return a response containing the Code field. You can use this field to determine whether the request was successful.
| Return Code | Description | Recommended Action |
|---|---|---|
| 0 | Success. | - |
| 100000004 | Signature expired. | Please regenerate the signature. |
| 100000005 | Signature error. | Please verify that the signature generation parameters are correct. |
| 400000001 | Invalid input parameters. | Please adjust the corresponding parameter values based on the Message prompt. |
| 400000002 | Digital Human API service not enabled. | Please contact ZEGOCLOUD Technical Support to enable the permission. |
| 400000003 | Digital Human not found. | Please verify that the configured DigitalHumanId is correct. |
| 400000004 | Timbre not found. | Please verify that the configured TimbreId is correct. |
| 400000005 | Task not found. | Please verify that the configured TaskId is correct. |
| 400000006 | Digital Human video stream not started. | Please wait for the Digital Human video stream to start before operating. |
| 400000007 | Digital Human video stream already stopped. | No need to repeatedly call the stop Digital Human video stream task API. |
| 400000008 | Digital Human video stream concurrency limit exceeded. | Please verify whether the current concurrency exceeds the limit. |
| 400000009 | Digital Human video stream does not support the current timbre. | Please use a different timbre. |
| 400000010 | Digital Human internal configuration error. | You can first use another DigitalHumanId to create a Digital Human video stream task promptly, then contact ZEGOCLOUD Technical Support to adjust the internal configuration. |
| 400000015 | The current stream ID already exists. | Please change the stream ID or end the current stream task. |
| 400000016 | Digital Human model version error. | Please contact ZEGOCLOUD Technical Support for assistance. |
| 400010000 | System error. | Please contact ZEGOCLOUD Technical Support for assistance. |
| 400010001 | No API call permission. | Please contact ZEGOCLOUD Technical Support to enable the permission. |
| 400010002 | System busy. | Please retry later. |
| 400010007 | Insufficient resources. | No available nodes. Please contact ZEGOCLOUD Technical Support. |
| 400010009 | API rate limit exceeded. | Please retry later, or check the relevant API documentation for rate limit details. |