Daily.co vs ZEGOCLOUD are two emerging names in the competitive world of real-time video, audio, and interactive application development. However, both of them are ideal competitors, offering innovative and easy-to-integrate APIs, SDKs, and tools to use in video conferencing or gaming. Due to this, picking the right option becomes daunting, which is made easier in this guide by offering a detailed review.
What is Daily.co?
When looking for any Daily.co alternative, it’s better to grasp key details to determine what Daily.co actually is. Thus, know that it’s a developer-focused real-time communication platform that offers you extensive support for APIs and SDKs to integrate into web and mobile apps. Manufactured on the WebRTC protocol, it provides ultra-low latency audio and video calling with live streaming features since 2016.
Additionally, it has Pipecat, which is an open-source framework developed and maintained by Daily.co. The purpose of this framework is to build real-time, voice-driven, and multimodal conversational AI agents within Daily’s platform. The foremost aspect is that it comes with live 24/7 support, where users can seamlessly talk to sales and developers to seek integration assistance.
Key Features
- Unlike Daily.co competitor, Pipecat Cloud lets you package Python voice AI as a Docker container for easy cloud deployment.
- It also runs agents globally with elastic resources for high performance, resilience, and low latency.
- With the “DailyTransport” module, Pipecat agents can join and interact as participants in any type of meeting or call.
- Moreover, Pipecat is vendor-neutral and open-source, with modular support for top AI services.
- Using this platform’s APIs, developers can easily set up call logic, voice mail detection, voice activation flaws, and custom event handlers.
Pros
- For easy integration, its prebuilt UI enables you to add voice calls while ensuring deep customization for advanced applications.
- Daily.co scales smoothly from 1-to-1 calls to events with 100,000+ participants in meetings and global live streams.
- It also offers features like live transcription, screen sharing, recording, and noise cancellation.
- By offering 2x faster connections, it ensures 13ms of low latency for real-time video and audio calls.
Cons
- Mainly on updated versions of Chrome on iOS and Firefox, this platform causes some compatibility issues.
- Furthermore, for large-scale development, there is limited information on source consumption, like usage of CPU, bandwidth, and memory in SDK.
What is ZEGOCLOUD?
Known as a Daily.co competitor, ZEGOCLOUD is a platform that features the infrastructure of a robust global multi-cloud communication network. To ensure premium quality audiovisual communication, this tool offers various APIs and SDKs that beginners and professionals can seamlessly integrate with detailed documentation. What makes this platform stand out is that it provides lower per-minute pricing for large-scale streaming, along with discounts on starter plans.
Furthermore, trusted by 4,000 businesses, this platform ensures 300ms of average global latency, with the best record of 79ms to ensure a smooth audio and video call experience. Moreover, users can benefit from cloud recording along with the API access for cloud storage and playback. Users can also share their screen, co-host, invite guests, and share additional content with CDN.
Key Features
- With Cloud Player, you can convert media files into media streams and publish them to any room.
- The Super Board SDK features functionalities like interactive graffiti, track sync, recording, and playback of whiteboard writing.
- Offering conversational AI solutions, the AI agent SDK supports LLMs and TTS language models.
- It has Global Node Coverage with 500+ audio-video nodes for worldwide and local deployment.
- Users can also interact with AI through text and voice messages, and integrate the API into their applications.
- This alternative to Daily.co enables you to make multiple AI agents with which you can interact in groups.
- With a minimum latency of 1s, users can also interact with AI through calls since it features an intelligent voice interpretation mode.
Pros
- Unlike other platforms, ZEGOCLOUD can also convert AI and your conversions into text.
- This platform allows you to delete and modify the AI agent template to create a personalized avatar.
- With a VOD facility, users can eliminate the hassle of recording since it records a stream automatically.
- Users can also enable push notifications and the offline chatting feature with the in-app Chat API for seamless communication.
- ZEGOCLOUD’s external knowledge bases can fine-tune LLMs for more advanced AI personas.
Cons
- Though this Daily.co competitor offers prebuilt UIKits, but they can limit deep customization when interacting with the application.
- Despite offering a cost-effective pay-as-you-go plan, this proves to be expensive for large-scale teams operating in other languages or regions.
Daily.co vs ZEGOCLOUD: What is the Difference?
To better explain the Daily.co vs ZEGOCLOUD debate, it’s vital for you to glance at the detailed features of both platforms. Thus, in this section, we’ll explore each platform’s key aspects, helping you to pick the right option.
| Aspect | Daily.co | ZEGOCLOUD |
|---|---|---|
| Integration & SDKs | Developer-first APIs; extremely flexible integration for web, mobile (iOS, Android), React Native, Flutter. | SDKs for web, iOS, Android, React Native, Flutter, and Electron; simple UIKits and API/SDK integration for rapid setup. |
| Ease of Use | Fast start with “Prebuilt” app, REST API, webhooks, and detailed guides; granular component control for dev teams. | Low-code, prebuilt UIKits; easiest for mainstream video, event, chat, e-commerce, or social use cases; less code required |
| Customization Level | High: Composable layouts, custom pipelines, event logic, and permissions, suited for unique workflows. | Moderate: Branding and layout flexibility, but some workflows are limited by built-in UI, especially for deep custom needs. |
| Analytics & Monitoring | Real-time call quality dashboard, REST data export, advanced event logs, usage metrics, and looker/reporting options. | This Daily.co competitor has a rich analytics dashboard, call logs, monitoring, error tracking, and reporting, especially for tracking multi-user events. |
| Security & Compliance | SOC-2, HIPAA, GDPR ready; enterprise encryption (SRTP, DTLS, AES-256), role/permission APIs; private token-based rooms. | AES-256, GDPR-ready, end-to-end encryption, DLP; lacks some certifications (HIPAA, SOC2) for full compliance in specific sectors. |
| Support & Resources | Docs, webinars, Discord/community, ticket/email, managed onboarding (premium); strong for developers. | 24/7 live support, telephone (enterprise), training & onboarding, blog, community portal; better for non-tech teams/events. |
| Extensibility & Innovation | Open-source frameworks (Pipecat), real-time AI pipelines (ASR, TTS, LLMs), compositing, programmable event flows. | Strong AI/AR engagement out of the box (avatars, noise cancellation, face beautification), integration with social features, simulcast. |
| Multi-Platform & Device | Browser, mobile, native, support for legacy apps; mesh network for global coverage and reliability. | This Daily.co competitor supports cross-device, cross-platform, SDK/API support for up to 15,000 devices, strong coverage in mainstream OSs. |
| Session Management | Large calls (up to 100,000 audience, 1,000 real-time), breakout rooms, track subscriptions, and flexible participant control. | 10,000 per video call, up to 10M viewers streaming; co-host support, participant promotions, audience management. |
| Language & Localization | English docs/support; browser-dependent internationalization (i18n) available. | English-only support and interfaces are currently available; a roadmap for more languages is in place, although localization is less extensive than that of some competitors. |
| Best Fit Use Cases | Compared to many alternatives to Daily.co, it is used in developer-led apps, custom video/voice workflows, telehealth, education, social/gaming, AI agents, and enterprise meetings. | Fast mainstream deployment of conversational AI, telehealth, live events, social video, e-commerce, gaming, fitness, and webinars, with strong prebuilt engagement tools. |
Daily.co vs ZEGOCLOUD: Feature Comparison
To determine if ZEGOCLOUD is ideal Daily.co alternative, head to the given details and review each aspect. Hence, this will allow you to determine which platform suits your needs best and where you can use it.
ZEGOCLOUD Audio and Video Call API
Offering you the facility to make direct and group calls, this solution supports an easy-to-integrate Audio and Video call API. Within the Voice call API, users can utilize a live video streaming facility and pair it with a cohosting facility to facilitate smooth interactions. Additionally, users can insert face beautification and virtual backgrounds during calls to enhance the visual appeal.
Whereas, in the Voice Call SDK, users can use spatial audio and AI noise reduction features to create an immersive sound environment. Besides, unlike other solutions, there is an integral voice processing aspect that automatically adjusts the volume to the speaker.
Key Features and Uses
1. Ultra-Low Latency and High Quality
Within the Audio Call API, users can benefit from a 48kHz high-fidelity audio experience with ultra-low latency of 300ms. Additionally, one can enjoy 4K HD quality video calling with 300ms low latency for hinderance-free communication. Thus, makes this alternative to Daily.co ideal for online meetings, virtual events, gaming chats, and live customer support.
2. Cross-Platform SDKs and UIKits
Users can access ZEGOCLOUD’s SDKs on Web, iOS, Android, Windows, macOS, and Flutter/React Native wrappers. Hence, this ensures that co-features like live streaming, cohosting, and spatial audio features in voice and video call APIs are implemented consistently across all platforms. So, using these 20+ prebuilt UIKits and 50+ components, users can build feature-rich video conferencing apps, virtual classrooms, and interactive live-stream platforms.
3. Large-Scale Sessions
If you seek to make a platform for hosting multiple participants, ZEGOCLOUD allows you to add up to 10,000 participants in video and voice calls. Additionally, developers can integrate these features seamlessly and deliver a smooth experience on 15,000+ devices.
4. Content Sharing
In comparison with the Daily.co vs ZEGOCLOUD, ZEGOCLOUD supports multimedia sharing in the video call SDK. Additionally, when sharing the screen, users can play, pause, stop, seek, set volume, and share local or network media in rooms. So, if you want to create an online platform for presentation and remote training sessions, ZEGOCLOUD seems to be the best choice.
Daily.co Audio and Video Call API
While considering any Daily.co competitor, know that this platform offers you a fully responsive design for audio and voice calls. Furthermore, developers can design an app where they can provide one-on-one communication, allowing users to send emojis and reactions. It also gives users UX in 15 different languages, letting users pick the preferred one. Besides, one can adjust the roles and permissions to build a custom workflow.
Moreover, users can record calls and store them in Daily’s cloud or a customer-controlled S3 bucket. In terms of custom layouts, its Video Component System enables custom compositions, multi-aspect outputs, and programmable studio-like layouts.
Key Features and Uses
1. Advanced Analytics
This API allows you to track the performance of video and audio calls, covering per-participant views, including pocket loss, sending or receiving bitrate, duration, join and leaving time, etc. Additionally, through the logs/metrics API, users can access client logs and WebRTC-derived metrics for every session. Thus, if you want to make an app with optimized quality while getting a detailed performance report, this API is invaluable.
2. Secure and Private
Unlike other alternatives to Daily.co, this platform’s SDKs are SOC-2 certified, with GDPR-compliant data policies and enterprise-grade security. Additionally, it ensures peer-to-peer rioting and end-to-end encryption for extra privacy in calls. Thus, for those seeking to make a secure video and voice calling application, Daily.co offer 1080P quality with \<1s real-time latency.
3. Thoughtful Error-Handling
Whether you are having camera or mic issues or facing network interruptions, the platform offers rapid solutions. Furthermore, the React hook uses DailyError features built-in logic to display both fatal and non-fatal errors encountered during application use. While accessing daily logging and metrics guidance, this solution is best for ensuring uninterrupted live calls, quickly diagnosing issues, etc.
4. Recording Options
Daily.co supports server-side recording that outputs MP4 by default and is retrievable by the REST API or dashboard. However, the local recordings are saved in a .webm file along with the reminders to stop before leaving the call. So, unlike Daily.co competitor, this feature suits best when you need to archive meetings for compliance or create shareable training materials.
5. Telephony, Dialing, and PSTN Bridging
By integrating the SDKs and REST APIs, this feature of Daily.co enables participants and SIP endpoints to participate in WebRTC calls. During that, they can use standard codes like PCMU/PCMA, G.722, Opus for audio, and H.264, VP8 for video. Through PIN or by calling the number globally, you can create a seamless bridge between traditional phone systems and online meetings.
ZEGOCLOUD Live Streaming API
This Daily.co competitor ensures low latency while featuring optimized routing and global node placement when integrated with the Live streaming API. Thus, this aspect intelligently dispatches to connect users with nearby nodes and foremost network paths to minimize RTT and jitter. Additionally, it features pocket loss handling, jitter buffering, and error correction to make smooth calling, even in poor connections.
Additionally, in terms of live streaming, this platform allows you to benefit from streaming battles, real-time streaming, and live interactions. While doing so, users can virtually send the gift as it can handle up to 70% packet loss by lowering resolution and frame rate. Moreover, streamers can add up to 10,000,000+ participants and use the CDN to add extra elements like polls and documentaries to make streaming interactive.
Furthermore, it supports multiple protocol outputs like RTMP/HLS for effortless streaming across platforms. Users can also send one stream to various platforms or CDNs to expand audience reach while keeping the interactive session low-latency.
Key Features and Uses
1. First-Frame Optimization (TTFF)
ZEGOCLOUD separates the room logic from media setup to allow publishing and subscribing after joining the sessions. Additionally, the scheduling layer of this alternative to Daily.co, routes users to the best access point while 0-RTT and parallel backhaul cut round trips and fetch media faster. Thus, leveraging these facilities, this aspect is best suited for live events, webinars, or interactive streams.
2. Ultra-low Latency Live and Interactive Streaming
In terms of latency, this platform keeps live streaming around 600–1000ms on normal networks. Besides, it aims for under 1 second to enable real-time communication and ensure the transcode and redistribution of streams for a large audience. Hence, this feature makes ZEGOCLOUD ideal for creating events like live auctions, gaming tournaments, or virtual classrooms.
3. Adaptive Bitrate and QoS Controls
Moreover, to ensure smooth communication across changing networks, this platform features adaptive bitrate (ABR) with QoS controls. These aspects adjust the video bitrate, frame rate, and resolution based on live network measurements. Besides, this Daily.co competitor has ABR that keeps latency low by using small buffers and adjusting video quality to the user’s bandwidth. So, this aspect is ideal for smooth interaction in remote meetings or live webinars.
4. Server-Side Mixing (Compositing) and SVC
ZEGOCLOUD’s stream-mixing service combines multiple audio/video streams into a single output, reducing player load and simplifying distribution. Thus, this includes Manual, Auto, and Full-Auto mixing modes for controlling layouts, audio, and streams, and minimizing client setup complexity. Hence, while notifying you when the mix starts, it’s the best solution for multi-participant webinars.
5. Super Resolution
This AI-powered video enhancement feature within the SDK upscales and restores low-resolution or low-bitrate live video to a higher apparent resolution. Additionally, it minimizes compression artifacts and features H.265 support, along with other optimizations. Thus, this feature ensures the delivery of HD videos and images, making it the best option for users seeking superior visual quality.
6. Quality Monitoring
Using this alternative to Daily.co live streaming API, this SDK sends a callback every ~3 seconds with a summary of the stream’s overall health. Additionally, the health report is sent from both the publisher and player sides, after which its built-in hooks notify when the first video or audio frame is rendered. For those looking to ensure fast entry of participants in live stream or live sessions, this is the go-to API solution.
7. Recording
For post-production, ZEGOCLOUD captures each participant’s audio or video in separate files when recorded automatically through its VOD facility. Additionally, it limits you from processing and ensuring compatibility, but it supports output formats like MP4, FLV, and HLS.
Offering you server-controlled recording, the streaming start and stop time can be accessed via APIs. Additionally, it can also save the recording to user-specified storage such as AWS S3, Alibaba Cloud, Tencent Cloud, Qiniu, and VOD services.
Daily.co Live Streaming API
While seeking Daily.co competitor, know that this WebRTC-based platform ensures to deliver real-time calls with sub-200ms one-way latency. Additionally, its live streaming sessions are designed to keep chat lag at zero while using the same real-time stack. Thus, this limits you to consider using the slower HTTP streaming stacks regardless of the room size. To broadcast sessions to larger networks, this platform supports forwarding streams to RTMP/HLS.
Additionally, to manage the CPU and bandwidth in larger rooms, it precisely controls the participants’ activity. It can also fine-tune which temporal or spatial layer is sent and subscribed to for maintaining smooth rendering across devices. Unlike other platforms, it renders only some tiles per page while keeping all participants in a state to reduce client load.
Key Features and Uses
1. Key Parameters and Defaults (High Level)
In this platform, broadcasts are by default set at 1920×1080, 30fps, H.264 at 5Mbps for video and AAC at 96Kbps for audio. Additionally, it supports 3840×2160 on request while having HLS variants like 1080p30/2,500kbps, 720p30/1,500kbps, 360p24/700kbps, 180p24/200kbps. This makes Daily.co a better option for streamers who need flexible, high-quality streaming options.
2. Global Mesh Network and First-Hop Performance
Daily.co uses a global mesh of media servers to route audio/video with low latency and high reliability. Hence, their network achieves first-hop latency as low as 13–50ms through edge placement and optimized routing. For those running large-scale calls or interactive live streaming events, this ensures smooth, real-time communication.
3. Large Calls and Interactive Live Streaming at Scale
Unlike other alternatives to Daily.co, this platform supports up to 1,000 active participants with real-time WebRTC latency under 200ms. Moreover, it’s adjustable on request, allowing you to host large-scale events with up to 25 active publishers. Not just that, it ensures sub-400ms latency to deliver smooth and real-time interactions.
4. Infrastructure and Routing Optimizations
While ensuring reliable WebRTC at scale, this platform functions with mesh routing and strategic server placement to minimize latency and jitter. These media servers operate in 10 regions and 30 zones while connecting users to a nearby cluster. Hence, doing so ensures latency of ≤50ms for 5 billion people and ≤100ms for most others outside China.
5. Monitoring, Analytics, and Operational Guardrails
Compared to many Daily.co competitors, it exposes details of every person in a search session that can be queried via REST. Moreover, to identify who is impacted, it comes with SREs monitoring per-participant metrics. All these aspects make Daily.co ideal for tracking performance, troubleshooting problems, and ensuring smooth operations.
6. Layouts, Compositing, and Recording Synergy
Utilizing layouts such as Daily’s Video Component System, users can access a programmable, cloud-native layout engine for grids. Alternatively, the streams can be saved directly to a customer‑owned S3 bucket by enabling save_hls_recording. For virtual conferences or online workshops that require customizable layouts and reliable cloud recordings, consider integrating this SDK.
ZEGOCLOUD AI Agent API
Being a server-side and client SDK solution, it’s the ideal solution for creating chatbots, an AI conversion agent, AI companions, AI clones, and an AI psychological consultant. Hence, to make one, ZEGOCLOUD Conversational AI offers you AI agent templates where you can adjust the agent’s name and avatar for personalization. Featuring language models like Commercial LLMs: OpenAI, MiniMax; Open Source LLM, it seamlessly recognizes the user’s input.
Additionally, it offers speech-to-text and text-to-speech plugins that enable developers to easily implement voice interactions, real-time transcription, and audio responses. What makes this API stand out is that the AI response can be stopped at any time within 500ms, allowing users to insert new input. Hence, being a Daily.co competitor, this API ensures that its AI understands human emotions and responses while having previous knowledge of interactions made in the past.
Key Features and Uses
1. Orchestration and Updates
With flexible management and workflow configuration, users can design how agents will interact with consumers in ongoing prompts or the questioning phase. Additionally, their parameters can be adopted every session, which includes adjusting tone and content policies. This SDK is best integrated when you need to switch the persona between education and any other purpose mid-interactions.
2. End-to-End Latency and AI Voice Cloning
With a typical latency of ~1s for voice interactions, users can let the AI clone voices, making the turn-taking feel natural. Additionally, it enables you to interact under 200ms latency on good networks with optimized RTC paths and packet-loss protection. For users looking for a hindrance-free interaction even in low connectivity areas, this solution is best.
3. Accuracy and Robustness
Also, this alternative to Daily.co features voice detection features that enable AI to interpret the input accurately. Plus, when paired with the AI noise reduction and Acoustic Echo cancellation features, AI can minimize the disruption and promptly respond to the user’s queries. So, if you are the one who needs AI assistance in busy workspaces, integrate this API and seek immediate help without any errors.
4. Call Transitioning and Conversation Management
Unlike other solutions, ZEGOCLOUD enables you to interact with AI agents in groups or individual chats for better collaboration. Hence, while doing so, users can use voice calls, video calls, and messaging features to make interaction smooth. While doing so, users can make a smooth transition from voice call to video and video to chat while accessing the messages in text form in voice calls.
Additionally, when interacting in video or voice calls, you can also convert the communication into text form to save in records or for later use. Plus, users can also communicate through voice notes and pictures, ensuring that AI seamlessly interprets and responds to the input. To ensure interaction security, you can also delete and modify communications, with AI saving details in its database for content awareness.
5. Global Coverage
This Daily.co competitor also features Global coverage with 500+ nodes in 212 countries to ensure seamless integration across all platforms. Additionally, it leverages a globally distributed RTC network so that the user and agent traffic enter at the nearest point. Hence, when on the same network, ZEGOCLOUD’s algorithms direct the sessions over the fastest and most reliable paths for optimizing latency and stability.
6. Text-to-Image Generation Model
Using Supervised Fine-Tuning (SFT) and Retrieval-Augmented Generation (RAG) to handle complex tasks, this platform also supports image creation. Hence, without affecting the voice or video interaction, users can prompt the AI to create images in chats to produce illustrative photos. Thus, this SDK is best suited for tasks in marketing and education that require appealing image creation.
7. Multiple AI Agent Creation
Users can delete and modify templates, allowing them to create various AI agents for group interaction. There, users can interact through voice or chat while getting \<50ms 3A + Al noise reduction pure human voice. Additionally, users can adjust the AI’s tone, enable the AI to auto-play messages, and prompt it to make voice clones in real-time. All these aspects are best suited for virtual classrooms, collaborative workshops, and real-time interaction.
8. Usage in Various Industries
Whether for social, ecommerce, health, or IoT, this SDK makes immersive interaction, health tracking, smart surveillance, and multi-model learning seamless. So, regardless of the usage, this platform ensures security with GDPR alignment and HIPAA compatibility. If a token expires mid-session, privileged actions are blocked, but developers can renew tokens via the SDK to keep the session running securely.
Daily.co AI Agent API
When looking for an alternative to Daily.co, bear in mind that this platform offers you real-time voice, video, and vision tools to create an interactive voice assistant or chatbot. Additionally, it includes open-source and hosted components to run low-latency AI agents. All the agents support LLM via OpenAI-compatible APIs along with built-in interruption handling. Besides, users can get a low-latency experience across desktop, mobile, and telephony.
Built on the open-source Pipecat framework, the Daily Bots also implement the Realtime Inference (RTVI) standard for fast, low-latency AI processing in live interactions. Additionally, featuring model flexibility, it supports spans Anthropic, Deepgram, Cartesia, and Together AI. To offer various models of interaction, it also has PSTN/SIP dial-in/out for telephone-based interactions.
Key Features and Uses
1. Speech, Noise Suppression, and Transcription
This Daily.co competitor has built-in support for real-time transcription and easy integration with hosted AI services and LLMs. Thus, this ensures downstream processing, such as summaries and analytics, to enhance decision-making and insights. It also features Krisp noise suppression and background blur to improve input quality for ASR and agent responsiveness.
2. Summarization, Analytics, and Editing Workflows
Daily provides a pipeline for seeking assistance in on-demand content, such as recordings and edits, from live sessions. Furthermore, its AI-driven tools create short clips that are shareable since they use the Video Component System (VCS). So, if you are one who wants to produce highlights, summaries, or polished content from live sessions, integrate this API.
3. Security, Compliance, and Analytics
Enabling users to make chatbots and AI agents for various solutions, this API ensures security with its SOC 2 and HIPAA-aligned capabilities. Additionally, for a sensitive user case, it ensures compliance with advanced analytics and logging for monitoring and business intelligence integration.
Daily.co vs ZEGOCLOUD: Pricing Comparison
In the Daily.co vs ZEGOCLOUD debate, pricing is another factor that makes them each other’s competitors. Therefore, in this section, we’ve uncovered the detailed pricing of both platforms, letting you consider the best possible solution.
Daily.co Pricing
| Type | Rate per participant-minute |
|---|---|
| Video & Audio Calls | For Video: $0.004 (standard), $0.0015 (volume discount) For Audio: $0.00099 (standard), $0.00036 (volume discount) |
| Live Streaming | RTMP Live Streaming: $0.015 HLS Live Streaming: $0.03 |
ZEGOCLOUD Pricings
| Pricing Plans | ZEGOCLOUD |
|---|---|
| Voice Call | Starting $0.99/1,000 participant minutes |
| Video Call | Starting $3.99/1,000 participant minutes |
| Live Streaming | Starting $1.49/1,000 minutes |
| In-App Chat | Starting $99 |
Daily.co vs ZEGOCLOUD: Support Comparison
Whether to consider ZEGOCLOUD as a Daily.co alternative is also determined by evaluating the types of support it offers. Thus, review the given comparison table to understand what each platform provides to its users.
| Support Aspect | Daily.co | ZEGOCLOUD |
|---|---|---|
| Support Channels | Email, ticketing, web chat, Discord/community forum, documentation & webinars, onboarding (premium), developer-centric (API/SDK) troubleshooting | This Daily.co competitor offers 24/7 technical support (email, web chat), live chat in the dashboard, telephone (enterprise), and a dedicated integration team |
| Availability | Unlike other alternatives to Daily.co, it has standard hours for free plans, premium support: 24-hour email/chat (M–F), Enterprise: 24/7, dedicated manager | 24/7 support for most plans, live event support for enterprise, fast response guaranteed for integration issues |
| Onboarding & Training | Code samples, webinars, and onboarding guides, Premium: managed integration support, community-driven help | Workshops, video walk-throughs, live onboarding, blog, tutorials, and best-practice guides, a dedicated team for enterprise |
| Documentation & Knowledge Base | Extensive, developer-focused docs, API references, changelogs, community Q&A, and articles | This Daily.co competitor comes with comprehensive, multi-language documentation, step-by-step guides, UIKits walk-throughs, regular updates, FAQs, and migration docs |
| Dedicated Support Manager | Enterprise: Dedicated manager, Premium: Fast-track technical help | Enterprise: Dedicated customer manager, priority support/escalation for large deployments |
| Issue Resolution Time | Standard: Within 24–48 hours, Premium: Under 12 hours, Enterprise: Immediate response for critical issues | Starter/Enterprise: Within 24 hours, Immediate live support for events/issues, the integration team monitors live sessions |
| International/Language | Compared to alternatives to Daily.co, it has English-only docs and guides | Mainly English; partial resources in Chinese/Japanese, Roadmap for more languages; multi-region supports growing |
| Monitoring/Analytics Support | API/status, webhooks for events/errors, usage analytics dashboard | Real-time ops dashboard, audit/event logs, error monitoring, and refund management |
| Update/Migration Support | Migration guides for SDK/API, Early-access/features for partners | Scheduled migration/live event help, changelog, and alert mailouts |
Conclusion
Wrapping up the Daily.co vs ZEGOCLOUD comparison, Daily.co is undoubtedly a highly customizable real-time video/voice platform with strong APIs/SDKs. However, if you prefer features-enriched development, ZEGOCLOUD is a focused RTC platform built for rapid deployment with deep AI/AR capabilities. Moreover, opt for this platform if you seek to achieve a successful launch, built-in AI/AR engagement, and massive interactive events.
FAQ
Q1: What is the main difference between Daily.co vs ZEGOCLOUD?
- Daily.co focuses on simple video conferencing APIs, ideal for quickly adding basic video call features, with a relatively fixed feature set.
- ZEGOCLOUD offers a complete real-time communication (RTC) solution, including video calls, live streaming, voice chat rooms, screen sharing, and AI-powered interactions, plus UIKits for fast customization.
Q2: Daily.co vs ZEGOCLOUD, which platform is more flexible for cross-platform support (Web, iOS, Android, Mini Programs)?
ZEGOCLOUD provides full-platform SDKs (Web, iOS, Android, Flutter, React Native, Uniapp, Mini Programs, etc.) with high feature parity across platforms.
Daily.co primarily supports Web and native mobile apps, with limited coverage for mini programs and some cross-framework environments.
Q3: Which platform is better for embedding AI features?
ZEGOCLOUD has built-in AI interfaces (e.g., real-time captions, AI avatars, AI voice interaction) that integrate directly with audio/video workflows. Daily.co requires additional third-party AI integration, increasing development overhead
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