When you need support, we're always here for you. Our team of experts is ready to work together with you to achieve your success.
Whether you are just getting started or already have a business up and running, we respond to your questions and issues in a timely manner.
Global support experts
We have a team of solution architects, technical engineers, and customer success managers ready to help you from all aspects.
We have support plans designed for startups. Contact us for more details.
Start building with ZEGOCLOUD now and you can get 2 free weeks of Premium support.
Pricing Free $1,000 / month
Guaranteed response time 8 Business hours 2 Business hours
Community access / support
Email and phone support (24/7)
Access to online documentation
Access to open-source reference apps
Access to ZEGO Prism
(Service Monitoring and Analytics) Basic Premium
Dedicated conversation channel
Dedicated customer success manager
Dedicated technical account manager
Business hours: From 8:00 a.m. to 8:00 p.m. (Singapore Standard Time – SST) on Business Days.