Cloud Video & Audio Recording

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PRODUCTS

Conversational AI

Real-Time Conversational AI for Chat, Voice, and Digital Humans
Video Call

A reliable video call SDK for real-time communication
Voice Call

Real-Time voice chat SDK & API for clear conversation
Live Streaming

Live Streaming SDK for interactive live experiences
In-app Chat

A feature-rich chat API to drive high engagement
Cloud Recording

Record audio and video streams for archive, review and distribution
AI Effects

Get face effects, face filters and face makeup in any app
Super Board

Achieve better collaborations by adding an online whiteboard
Digital Human

AI-generated technology disrupts norms of video and live streaming
Cloud ASR

Real-time transcription of audio and video speech content
MediaAlgo Playground

Explore Audio & Video Algorithms with MediaAlgo Playground
Purio AI Audio Engine

The new real-time audio engine upgrades voice experience

UIKits

Faster your time to market with our 20+ pre-built UIKits. Build engaging apps in the shortest possible time, instead of building from the ground up.

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Conversational AI

Social

Education

Telehealth

Future of Work

E-commerce

Fitness

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Pricing

PRICING OVERVIEW

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Pay-as-you-go, with simple and flexible pricing and plans.

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One-on-one exclusive support services below to speed up your time-to-market.

PRODUCT SPECIFIC PRICING

Video call

Voice call

Live streaming

In-app chat

AI Effects

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See what customers are building with ZEGOCLOUD - The Trusted Real-Time Interaction Platform.

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Enhance User Engagement with Real-Time Conversational AI

Ultra-low Latency

Deliver fluid AI conversations with end-to-end response latency under one second.

Accurate Voice Detection

Detect when users start and stop speaking with high accuracy, even in noisy environments.

Intelligent Interruption Handling

Support natural voice and manual interruptions, with AI playback stopping in around 500 ms.

AI Agent Personalization

Customize each agent’s personality, voice, knowledge, and conversation style.

Flexible Model Integration

Connect leading LLM, ASR, and TTS providers, or bring your own models and services.

Cost-efficient Service

Optimize ASR, LLM, and TTS usage to lower the cost of every AI conversation.

Ultra-low Latency

Deliver fluid AI conversations with end-to-end response latency under one second.

Accurate Voice Detection

Accurately detect when users start and stop speaking, even in noisy environments.

Intelligent Interruption Handling

Support voice and manual interruptions, stopping AI playback in around 500 ms.

AI Agent Personalization

Customize each agent’s personality, voice, knowledge, and conversation style.

Flexible Model Integration

Connect leading LLM, ASR, and TTS providers, or bring your own models and services.

Cost-efficient Service

Optimize ASR, LLM, and TTS usage to lower the cost of every AI conversation.

<1s

Deliver responsive AI conversations with end-to-end latency under one second.

95%

Identify the primary speaker with up to 95% accuracy, even in noisy environments.

50%

Reduce AI conversation costs by up to 50% through optimized resource usage.

500ms

Handle user interruptions with an average response time of 500ms.

MultimodalConversational AI Experiences

Bring conversational AI to real-world applications through text chat, voice calls, and digital human interactions

Text Chat

Enable rich, contextual conversations between users and AI.

Support 1-on-1 and multi-party conversations

Support text, image, and rich media messages

Built-in moderation for safer AI conversations

Persistent memory based on IM context

Voice Call

Enable natural voice conversations between users and AI.

Integrate ZEGO's AI audio processing capabilities

Interrupt AI smoothly without breaking the conversation flow

Offer expressive TTS voices for human-like conversations

Enable in-app real-time AI voice calls

Digital Human Conversations

Create real-time conversations through digital humans with digital human avatars.

Create real-time conversations through digital human avatars.

Generate an AI digital human from a single image

Support synchronized expressions, motion, and lip movements

Enable low-latency digital human conversations

Support 2K video for immersive visuals

Bring Conversational AI to Every Scenario

AI Companio

Create empathetic AI companions with distinct personalities and personalized interactions for emotional support and mental wellness.

AI Customer Service

AI Education

AI Assistant

AI Hardware

Try the Conversational AI Demo

Validate chat, voice, and digital human flows across Android, iOS, and Web before integration.

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Android

iOS

Web

Frequently asked questions

What is ZEGOCLOUD Conversational AI?

ZEGOCLOUD Conversational AI is a real-time, multimodal AI interaction solution. With SDKs and Server APIs, developers can add text chat, voice conversations, and digital human experiences to their apps. It is designed for use cases such as AI companionship, customer service, education, and digital human experiences.

How is ZEGOCLOUD Conversational AI different from a traditional chatbot?

Traditional chatbots mainly support text-based Q&A. ZEGOCLOUD Conversational AI supports real-time, multimodal interactions across messaging, voice, video, and digital humans, with low-latency responses, natural interruption handling, contextual memory, and flexible personalization.

How fast are voice responses and interruption handling?

ZEGOCLOUD Conversational AI delivers end-to-end response latency as low as one second. Voice interruptions can be handled in around 500 ms, even in scenarios with continuous interruptions, background music, or double-talk.

Does Conversational AI support memory and context management?

Yes. ZEGOCLOUD Conversational AI supports contextual memory and session management. Context can be provided externally or linked to ZIM chat history, and developers can clear it at any time to start a new session.

Can Conversational AI be customized for different roles and use cases?

Yes. Developers can customize AI personas, voices, avatars, knowledge sources, and interaction settings to create experiences for companionship, customer service, e-commerce, education, and other use cases. Availability of specific capabilities, such as long-term memory or voice cloning, depends on the selected configuration and integrations.

How can developers integrate Conversational AI into an existing app?

Developers can integrate ZEGOCLOUD Conversational AI through SDKs and Server APIs. It supports voice calls, digital human video calls, LLM, ASR, and TTS configuration, agent registration and instance management, interruption control, context management, status queries, callbacks, and more.

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Build Real-Time Conversational AI Experiences with SDK & API