Real-time Monitoring

The Real-time Monitoring provides you with the latest real-time data of audio and video services from both business and service perspectives. The data update frequency can reach minutes, helping you effectively monitor the status changes during business operation, quickly identify problems, and solve them, ensuring business stability.

Warning

The Real-time Monitoring provides you with the real-time data within the last 2 hours, updated once per minute. If you need to view historical data, you can go to Operations Dashboard.

Access Steps

Warning

Contact the ZEGOCLOUD pre-sales engineer or sales staff to open "Real-time Monitoring".

Log in to the ZEGOCLOUD Admin Console, and enter Analytics Dashboard from the left navigation bar;
Click "Real-time Monitoring" in the navigation bar, expand its sub-pages;
Click "Business Monitoring" or "Service Monitoring" button, and you can enter the page;
Select AppID and the time range you want to query, click "Query", and you can view the related data.

Business Monitoring

The "Business Monitoring" page helps you overview the business overall operation status from the "Business Scale", "User Experience", and "Network Quality" three dimensions.

Sample Page

Function Introduction

The real-time data supports comparison with the data at the same time yesterday
The user experience module and network quality module support filtering and viewing data according to the platform, region, and pull stream source in three different dimensions

Note
Some data indicators only support some filter options.

Data Description

Name	Meaning
Online User Count	Statistics the total number of users online at the same time.
Room Concurrent Count	Statistics the number of rooms alive at the same time.
Maximum Room User Count	The room with the most online users among all alive rooms at the current time, and the corresponding number of users.
Video Smoothness	Evaluate the overall video smoothness of the call, calculated by the video stutter rate of each call, the higher the smoothness, the better the user's video viewing experience; smoothness = 1 - stutter rate.
Audio Smoothness	Evaluate the overall audio smoothness of the call, calculated by the audio stutter rate of each call, the higher the smoothness, the better the user's audio listening experience; smoothness = 1 - stutter rate.
User Audio Experience	Used to evaluate the user's audio experience, divided into four levels: Excellent, Good, Fair, Poor. The experience corresponding to each level is as follows: Excellent: High audio quality, clear and smooth. Good: Relatively good audio quality, occasional quality loss but still clear. Fair: Average audio quality, not very smooth, requires focused attention. Poor: Very poor audio quality, with noise and semantic loss, difficult to communicate.
Enter Room Delay	Evaluate the user's waiting time for the login room, calculated by the interval time from the request to the successful login room, the lower the enter room delay, the lower the user's waiting time for the login room, the better the login experience.
First Frame Delay	Evaluate the user's waiting time for the first frame of video or the first frame of audio, calculated by the interval time from the request to the first frame rendering, the lower the first frame delay, the shorter the user's waiting time for the first frame.
End-to-End Delay	Evaluate the delay from the sender to the receiver, calculated by the uplink delay in the push stream region, the delay between services, the downlink delay in the pull stream region, and the local rendering time.

Service Monitoring

You can quickly understand the availability of room service, push service, and pull service from the "Service Monitoring" page and promptly determine whether there are service exceptions affecting a large number of users, so you can follow up and resolve issues in time to ensure business stability.

Sample Page

Data Description

Name	Meaning
Room Concurrent Count	Statistics the number of rooms alive at the same time.
Room Login Success Rate	Evaluate the situation of normal connection from the client to the server for room login request, observe this indicator to track whether there is a large-scale fault that affects the normal login of users.
Push Stream Concurrent Count	Statistics the number of push streams at the same time.
Push Stream Success Rate	Evaluate the situation of normal connection from the client to the server for push stream request, observe this indicator to track whether there is a large-scale fault that affects the normal use of users.
Pull Stream Concurrent Count	Statistics the number of pull streams at the same time.
Pull Stream Success Rate	Evaluate the situation of normal connection from the client to the server for pull stream request, observe this indicator to track whether there is a large-scale fault that affects the normal use of users.