Analytics Dashboard

Function Introduction

Guides

Call Quality Monitoring

Function Introduction

Data Description

User Behavior Monitoring

Room Overview

Stream Mixing Service

Operations Dashboard

Real-time Monitoring

Dimensional Analysis

Case Analysis

Troubleshoot for Audio / Video lag

By Poor Network

By Resources Overload

Data Description

This document describes the data related to the "Operations Dashboard" function module.

Service Quality

Name	Meaning
Fluency	Evaluate the overall fluency of the call, calculated by the stutter rate of each call, the higher the fluency, the better the user's video viewing experience; fluency = 1 - stutter rate.
Stutter Rate	Contains audio stutter rate and video stutter rate. Audio Stutter Rate Audio stutter definition: The duration of audio stutter is the duration of the audio stutter when the rendering interval between two audio frames exceeds 200ms (default). Audio stutter rate = (the sum of the audio stutter duration in one sampling period / the total duration of audio in one sampling period) x 100%. Video Stutter Rate Video stutter definition: The duration of video stutter is the duration of the video stutter when the rendering interval between two video frames exceeds 500ms (default). Video stutter rate = (the sum of the video stutter duration in one sampling period / the total duration of video in one sampling period) x 100%.
Enter Room Delay	Evaluate the user's waiting time for the login room, calculated by the interval time from the request to the successful login room, the lower the enter room delay, the lower the user's waiting time for the login room, the better the login experience.
Packet Loss Rate	The packet loss rate of the downstream, representing the packet loss situation of all pull stream users in the region from the server to the client.
End-to-End Packet Loss Rate	Evaluate the network packet loss situation between the two sides, calculated by the upstream packet loss rate of the push stream region, the packet loss rate between services, and the downstream packet loss rate of the pull stream region to obtain the end-to-end packet loss rate.
Delay	The single-way time taken by the pull stream user to pull data from the server to the client.
End-to-End Delay	Evaluate the delay from the sender to the receiver, calculated by the uplink delay in the push stream region, the delay between services, the downlink delay in the pull stream region, and the local rendering time.
Push Stream Success Rate	Evaluate the situation of normal connection from the client to the server for push stream request, observe this indicator to track whether there is a large-scale fault that affects the normal use of users.
Pull Stream Success Rate	Evaluate the situation of normal connection from the client to the server for pull stream request, observe this indicator to track whether there is a large-scale fault that affects the normal use of users.
Room Login Success Rate	Evaluate the situation of normal connection from the client to the server for room login request, observe this indicator to track whether there is a large-scale fault that affects the normal login of users.
5s Room Login Success Rate	Evaluate the situation of normal login of users within 5s, observe this indicator to track whether there is a large-scale fault that affects the normal login of users.
User Audio Experience	Evaluate the user's audio experience, divided into four levels: Excellent, Good, Fair, Poor. The experience corresponding to each level is as follows: Excellent: High audio quality, clear and smooth. Good: Relatively good audio quality, occasional quality loss but still clear. Fair: Average audio quality, not very smooth, requires focused attention. Poor: Very poor audio quality, with noise and semantic loss, difficult to communicate.

Scale and Distribution

Name	Meaning
User Daily Active	Statistics the total number of users who used the media/room service on that day.
User Concurrent	Statistics the number of concurrent peak users who used the room service on that day.
Room Daily Active	Statistics the total number of rooms created on that day.
Room Concurrent	Statistics the number of concurrent peak rooms on that day.
Push Stream Count	Push stream count contains push stream cumulative count and push stream concurrent count. Push stream cumulative count: The cumulative number of users who used the media/push service on that day. Push stream concurrent count: The number of concurrent users who used the media/push service on that day.
Pull Stream Count	Pull stream count contains pull stream cumulative count and pull stream concurrent count. Pull stream cumulative count: The cumulative number of users who used the media/pull service on that day. Pull stream concurrent count: The number of concurrent users who used the media/pull service on that day.
Push Stream Resolution Distribution	Represent the distribution of all push streams in different video resolution intervals on that day.
Push Stream Video Encoding Format Distribution	Represent the distribution of all push streams using different video encoding formats on that day.
Pull Stream Source Distribution	Represent the distribution of all pull streams using different pull services on that day.
Platform-SDK Version Distribution	Statistics the total number of users who used different platforms and different SDK versions on that day (deduplicated by User_id), and calculate the distribution of each platform and SDK version.
Region User Distribution	Statistics the total number of users who used the media/room service on that day, and calculate the distribution of each region.

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Data Description

Service Quality

Scale and Distribution

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