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AI Agent
Server
Introduction
Overview
Release Notes
Quick Start
Quick Start Voice Call
Basic
Display Subtitles
Display User And Agent Status
Get AI Agent Status
Configure LLM
Proactive Invocation of LLM and TTS
Configure ASR Hot Word
Interrupt Agent
Advanced
Speech Segmentation Control
AI Short-Term Memory Management
Best Practices
Role-Playing System Prompt
Clone Voice
Interact with AI in IM and make voice calls
API Reference
Overview
Accessing Server APIs
Return Codes
Agent Parameter Description
Agent Configuration Management
Register Agent
Unregister Agent
Update Agent
List Agents
Query Agents Details
Agent Instance Management
Create Agent Instance
Update Agent Instance
Delete Agent Instance
Agent Instance Control
Trigger LLM
Trigger TTS
Query The Status of An AI Agent Instance
Interrupt Agent Instance
Get Agent Instance Context
Reset Agent Instance Context
Callback
Receiving Callback
Exception Event Codes
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Exception Codes

This document lists the exception event codes that may occur during the operation of the AI agent instance and provides handling suggestions. For information about receiving exception event callbacks, please refer to Receiving Callback.

Event CodeEvent NameSuggested Action
1001ZEGOCLOUD AI Agent General ErrorRefer to the Message field for details.
1004Server VAD detects human voice but ASR fails to recognize valid textThe server VAD detects human voice but ASR fails to recognize valid text.
1101IM General ErrorPlease provide the Message field to ZEGOCLOUD Technical Support.
1201RTC General ErrorPlease provide the Message field to ZEGOCLOUD Technical Support.
1202RTC room has been idle for over 120 seconds.Please check if there are real users in the RTC room.
1203AI agent instance was removed from the RTC room.Please check if multiple AI agent instances use the same AgentUserId.
1204AI agent instance failed to log into the RTC room.Please provide the Message field to ZEGOCLOUD Technical Support.
1205AI agent instance disconnected from the RTC room.Please provide the Message field to ZEGOCLOUD Technical Support.
1206AI agent instance failed to push stream.Please provide the Message field to ZEGOCLOUD Technical Support.
1207AI agent instance failed to pull stream.Please provide the Message field to ZEGOCLOUD Technical Support.
2101ASR General ErrorPlease provide the Message field to ZEGOCLOUD Technical Support.
2201LLM General ErrorRefer to the Message field for details.
2202LLM Parameter ErrorPlease check if the request parameters are valid.
2203LLM Request Authentication FailedPlease check if the provided LLM.ApiKey is correct.
2204LLM Request Concurrency Reached LimitPlease confirm whether additional concurrency needs to be purchased.
2205LLM Account OverduePlease go to the official website of the LLM service provider to renew your subscription.
2206LLM Content Review FailedPlease check if the user input contains illegal content.
2301TTS General ErrorRefer to the Message field for details.
2302TTS Parameter ErrorPlease check if the request parameters are valid.
2303TTS Request Authentication FailedPlease check if the provided TTS.Params.app is correct.
2304TTS Request Concurrency Reached LimitPlease confirm whether additional concurrency needs to be purchased.
2305TTS Account OverduePlease go to the official website of the TTS service provider to renew your subscription.

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Receiving Callback

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